Why Birchbox Has AMAZING Customer Service
For a while, I had about 500 Birchbox points ($50) to spend on their website. I had gone back and forth debating whether or not to spend them or save them, when of course I receive this tweet . Of course now that Birchbox was convincing me to spend the points, I just had to do it. I finally decided to order the Number 4 Va-Va-Volumizing Set because I fell in love with the samples I received of this in my first ever Birchbox. I also added the Mystery Sample Pack and the Ace Exclusive Bonus Pack . Once you earn 500 points in a year, you become a Birchbox Ace and trust me, it's not hard to earn 500 points in a year and the Ace program has worthwhile perks. Anyway, I received my order and to my surprise, it wasn't what I was expected. Rather than the full size Number 4 Volumizing Shampoo and Conditioner, I received a travel pack of Number 4 Volumizing products. Everything else in my or...